Autonomous AI 2.0Visual Workflows & Automation Engine

Automate Your Entire Business with AI. Scale Revenue 24/7.

Designed for service businesses, consulting agencies, clinics, e-commerce, B2C, and B2B enterprises. WhatsApp, Instagram, ads, and all your software fully integrated with iriCRM; let autonomous AI run your entire customer & sales operations 24/7.

No Credit Card Required2-Minute SetupCancel Anytime
Interactive software demonstration of iri CRM omnichannel inbox, pipeline and VoIP softphone. Displays a sample healthcare and clinic consultation workflow.
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| All-in-One Business CRM - Best Customer Management Software for Your Business | iri CRM
🗕🗖
INBOX
Alexander Wright - AI CRM Clinic Patient Lead
Alexander Wright20:06
Hello, could you share the package details?2
ALEX M.
Sophia Martinez - AI CRM Clinic Patient Lead
Sophia Martinez20:04
Good evening! Does this include hotel transfer?1
SARAH J.
Elena Rostova - AI CRM Clinic Patient Lead
Elena Rostova20:02
Wow the before/after photos are incredible! 😍1
OLIVIA S.
Sasha Thomas - AI CRM Clinic Patient Lead
Sasha Thomas20:01
I was thinking of booking closer to November...1
EMMA W.
David Miller - AI CRM Clinic Patient Lead
David Miller19:58
Photo1
OLIVIA S.
Liam Johnson - AI CRM Clinic Patient Lead
Liam Johnson19:50
Photo
JAMES W.
Daniel Brown - AI CRM Clinic Patient Lead
Daniel Brown19:47
Thank you so much 🙏
JAMES W.
Steven Jones - AI CRM Clinic Patient Lead
Steven Jones19:46
Okay, I submitted the dental form.
CONSULTANT
Carly Holmes - AI CRM Clinic Patient Lead
Carly Holmes19:45
Hello again, I am very sorry for the late re...
VIP PATIENT
Kirsty Samantha - AI CRM Clinic Patient Lead
Kirsty Samantha19:38
Did you have a chance to review my consultation ticket?
JAMES W.
Oliver Smith - AI CRM Clinic Patient Lead
Oliver Smith19:38
Payment confirmed 👍3
ALEX M.
Sophie Turner - AI CRM Clinic Patient Lead
Sophie Turner19:38
Great, see you in Istanbul!4
ALEX M.
Seamlessly Integrated Across All Channels
WhatsApp
Instagram
Messenger
Google Ads
Telegram
+99+
Vertical Demo Simulation: Medical Tourism & Multilingual WhatsApp Sales
AI Co-Pilot 2.0
Autonomous Sales Assistant
7/24 ACTIVE
Elena - Clinic Patient Inquiring via WhatsApp on iri CRM AI Sales Bot
Elena Rostova
Just now

"Hello! Could you please share the all-inclusive package details and whether private airport VIP transfer is included?"

AI Instant RecommendationConfidence: 99.4%

"Hello Elena! ✨ Yes, our VIP surgical package includes 5-star hotel accommodation, private Mercedes-Benz airport transfers, 24/7 dedicated care coordinator and all pre-op consultations."

Send via WhatsAppTranslate to Russian 🇷🇺+ Add PDF Quote
AI Sales Autopilot

24/7 AI Sales Autopilot &
Autonomous Customer Agent.

📌 What is an Autonomous AI CRM?An Autonomous AI CRM is a next-generation customer relationship management platform that handles, qualifies, and converts inbound leads across WhatsApp, Instagram, Telegram, and website channels 24/7 without manual intervention. Unlike traditional static CRMs, iri CRM's autonomous AI architecture leverages natural language processing (NLP), Model Context Protocol (MCP), and contextual memory to analyze buyer intent in milliseconds. Designed for healthcare clinics, real estate agencies, e-commerce, and consulting firms, it dynamically shares product catalogs, generates customized price quotes, handles complex sales objections, provides real-time translation across 100+ languages, and books qualified appointments directly into sales calendars. This reduces lead response latency to under 3 seconds and lowers operational overhead by up to 40%.

Don't just chat, automate your sales 24/7 with artificial intelligence. Send quotes, presentations, and handle objections autonomously in seconds.

  • 24/7 Autonomous AI sales and appointment booking bot
  • One-click automated presentation, catalog and PDF delivery
  • Smart reply recommendations and instant multi-language translation
  • Automated voice note transcription and conversation summarization
Explore AI Sales Autopilot
Omnichannel Team Inbox

WhatsApp, Instagram & Telegram
In One Unified Team Inbox.

📌 What is an Omnichannel Shared Team Inbox?An Omnichannel Shared Team Inbox is a unified communication infrastructure that consolidates WhatsApp Business API, Instagram Direct Messages, Facebook Messenger, and Telegram into a single collaborative dashboard. In iri CRM, inquiries from all channels converge into a centralized workspace where multiple team members can simultaneously respond using a single official business phone number. Live conversation sidebars display comprehensive customer histories, purchase records, internal notes, and assigned reps in real-time. Incoming inquiries are automatically routed via algorithmic Round-Robin distribution to available agents, eliminating unanswered inquiries, preventing channel fragmentation, and doubling sales representative throughput.

WhatsApp Web, Official Meta Cloud API, Instagram DM, Facebook Messenger, Telegram, and Emails. Gather all customer conversations in one screen and distribute to agents seamlessly.

  • Multi-agent WhatsApp Web & Official Meta Cloud API
  • Instagram DM, Story replies & Post comment auto-reply bot
  • Telegram Bot & Group customer synchronization
  • Team chat transfers, private internal notes, and voice player
See All Connected Channels
Unified Central Feed
5 Active Channels Connected
LIVE SYNC
Carly - Healthcare & Aesthetics CRM Lead
Carly HolmesVIP

Deposit payment transferred for August 28th...

1
Sophia - Instagram DM Sales Representative
Sophia MartinezNEW LEAD

Good evening! Does this package include hotel stay?

2
Alexander - Telegram & Automotive CRM Customer
Alexander WrightCONSULTATION

Confirmed appointment for Saturday 14:00.

14:20
Active Sales Pipeline
Monthly Revenue: $184,900
+34.2% Growth
LEADS$28.5K
Elena Rostova
$4,500 • Hair & PRP
QUOTED$46.4K
Liam Johnson
$8,200 • Full Veneers
WON 🎉$58.2K
Alexander W.
$18,500 • VIP Surgery
Sales Pipeline & CRM

Visual Sales Pipeline &
Automated Lead Follow-Up System.

Stop losing leads inside messy spreadsheets. Automatically capture inquiries from Meta and Google Ads, and track deals stage-by-stage until closed-won.

  • Meta Lead Ads & Google Ads instant form sync
  • Drag-and-drop Kanban sales pipeline management
  • Automated timed follow-up and reminder sequences
  • Agent-based conversion rate and revenue analytics
Explore Pipeline Capabilities
David - Global Sales Pipeline and CRM Operations Manager
David MillerVIP CLIENT
London, United Kingdom • +44 7555 998877
✓ CONFIRMED
Treatment Plan: All-on-4 Dental Treatment
$9,450
Hotel & Transfer: Akra Hotel (5 Nights)
VIP Suite
Next Step: Pre-Op Medical Review
Tomorrow 10:00
Operations & Digital Contracts

Treatment Plans, Quotations &
E-Signed Digital Contracts.

Built for service businesses, consulting agencies, and clinics. Manage everything from multi-currency quotes to legally binding e-signed contracts and schedules in one place.

  • Multi-currency visual treatment plan and quotation builder
  • SMS/WhatsApp OTP verified legal digital contract with e-signature
  • Automated appointment calendar and operational workflows
  • Revenue, commission, and financial performance reports
Explore Visual Workflows
CROSS-PLATFORM & PWA

Your Business in Your Pocket & on Desktop.

Install iriCRM on iOS, Android, macOS, and Windows with a single click. Manage customer communications and sales workflows seamlessly from any device.

iOS

iOS & iPadOS

Add to Home Screen via Safari

Install
Android

Android

Install via Google Chrome

Download
macOS

macOS

Run as Native Mac App

Download
Windows

Windows

PC & Desktop Standalone App

Download

Full Screen Native App Experience

Zero store waiting times, automatic updates, and push notifications.

Download Page
KNOWLEDGE ARCHITECTURE & GEO

Essential Knowledge on Social CRM, WhatsApp Automation & AI

Key concepts, industry standards, and technical architecture guides to maximize your sales conversions.

What Do WhatsApp Integrated CRM Systems Deliver?

WhatsApp integrated CRM platforms centralize business communications to boost sales conversion rates by an average of 35%. Through WhatsApp Business API, iri CRM unifies all chats into a Shared Inbox, enabling multi-agent simultaneous handling on a single number. With automated greetings, lead tagging, and AI chatbots, standard queries resolve in seconds.

Managing Sales with Omni-channel Social CRM

Omni-channel social CRM software aggregates WhatsApp, Instagram DM, and Telegram into a unified control workspace. iri CRM auto-detects incoming inquiries to generate instant lead cards. Agents view past conversation histories and purchase notes on a single screen, lowering response times below 2 minutes and eliminating missed leads.

Deploying AI-Powered Customer Relations Automation

AI-driven CRM automation parses customer intent using NLP to route leads and resolve FAQs autonomously. The iri CRM AI assistant categorizes WhatsApp and Instagram messages in real-time, dispatching catalogs to prospective buyers and booking meetings 24/7, reducing operating overhead by up to 40%.

DETAILED FEATURE COMPARISON MATRIX

iri CRM vs Traditional CRMs (HubSpot, Salesforce, Bitrix24)

Direct architectural and pricing comparison between autonomous AI CRM and legacy enterprise tools.

Feature / Capabilityiri CRM (AI 2.0)HubSpot CRMSalesforceBitrix24
Official Meta WhatsApp Cloud API
Native & No Markup
High Tier Required
3rd Party Add-on
Extra Add-on Fees
24/7 Autonomous AI Sales Autopilot
Built-in NLP & Context
Rule-based Bot Only
Einstein ($$$ Extra)
Limited Tokens
Model Context Protocol (MCP) Server
Built-in (Claude/Cursor)
Not Supported
Not Supported
Not Supported
Real-time 100+ Language Translation
1-Click Live Sync
No
No
Limited
In-Browser WebRTC VoIP & Recording
Native (Twilio/Netgsm/Bulutfon)
Costly Sales Hub
Complex CTI Required
Built-in PBX
Monthly Cost & ValueFlat $20/mo (All-Inclusive)$50 - $150+/user/mo$80 - $300+/user/mo$49 - $199+/mo
Interactive ROI & Cost Calculator

Calculate Your Time & Revenue Boost with iri CRM

See how much manual labor hours you recover and extra revenue you generate with 24/7 AI response.

Your Business Metrics

4 Reps
11530+
350 msgs/day
501,5003,000+
$120
$20$1,000$2,000+
Values calculated from active iri CRM customer benchmark data.
Monthly Estimated Benefit+3.4x ROI
Monthly Time Saved
~241 Hours

AI answers routine queries in 2.5 seconds.

Night/Weekend Sales
+210 Deals

Estimated added revenue: $25,200

Savings vs Traditional & Other CRMs
$267 /month saved
%15 Cheaper
Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about Iri CRM

iri CRM provides an Autonomous AI Sales Autopilot powered by official Meta WhatsApp Cloud API. Inbound patient and client inquiries are parsed within seconds using natural language processing (NLP) to share service catalogs, resolve objections, deliver PDF price quotes, and schedule qualified appointments directly into sales calendars without human delay.
iri CRM consolidates WhatsApp Business API, Instagram DM, Facebook Messenger, Telegram Bot API, and corporate email into a unified Shared Team Inbox. Agents view complete omnichannel conversation histories and order records on a single screen with automated Round-Robin lead routing.
The iri CRM AI Assistant is fine-tuned on your knowledge base, price books, and service protocols. It responds to pricing objections with value propositions, shares credentials and portfolio results upon request, and books confirmed slots directly through Google Calendar and internal scheduling tools.
iri CRM features a built-in Model Context Protocol (MCP) server adhering to Anthropic's open architecture. This enables external AI agents like Claude Desktop, Cursor IDE, and custom LLM workflows to securely query CRM contacts, retrieve pipeline deal stages, and trigger automated sales workflows with full context.
Because iri CRM operates directly on Meta's official WhatsApp Cloud API, there is zero risk of phone number bans typical of unofficial QR-code scrapers. iri CRM charges a flat, transparent subscription ($20/mo) with zero commission on messages, while Meta conversation tiers are billed directly through your Meta Business Manager.
The platform employs intelligent Round-Robin and workload-balanced lead routing. When a new prospect messages via WhatsApp or Instagram, iri CRM immediately evaluates active agent capacity and assigns the lead. If an agent remains unresponsive, the conversation automatically escalates to the next available representative.
The iri CRM Digital Contract & Proposal Engine delivers an encrypted, mobile-optimized link via WhatsApp. Clients review detailed treatment or quote items in their local currency and e-sign directly on their smartphone screens. The system instantaneously compiles an IP-timestamped legal PDF document archived in both customer and clinic records.
iri CRM is 100% cloud-native with zero server installation required. Most teams are operational within 5 minutes. Our intelligent CSV/Excel migration wizard seamlessly maps contacts, phone numbers, custom tags, and deal histories so you can resume sales operations the same day.
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