# iriCRM - All-in-One Business CRM & Sales Automation Operating System

> The complete operating system for all businesses, high-growth sales teams, agencies, service providers, e-commerce, and B2B enterprises.

iriCRM is a unified business management platform built for modern companies of any size or industry. It consolidates multi-channel customer communication (WhatsApp Business API, Instagram DMs, Facebook Messenger, Telegram, Cloud VoIP Calling), visual sales pipelines, 24/7 AI sales automation, web forms, digital contracts, and marketing integrations into a single lightning-fast platform.

## Key Features & Capabilities

- **Unified Multi-Channel Inbox**: Manage WhatsApp, Instagram DMs, Messenger, and Telegram in one shared inbox for your entire team.
- **Cloud VoIP Call Center**: In-browser softphone with auto-recording, IVR, caller ID, and call analytics.
- **Visual Sales Pipeline (Kanban)**: Drag-and-drop deal tracking with automated multi-channel triggers and conversion tracking.
- **AI Sales Robot (Autopilot)**: 24/7 AI-driven sales qualification, objection handling, and appointment booking.
- **Visual Workflow Automations**: No-code automation engine for tasks, follow-ups, and customer notifications.
- **Smart Lead Router & Distribution**: Algorithmic lead distribution among sales agents (round-robin, performance, schedule).
- **Web Form Builder**: Smart, responsive lead generation forms with math captcha and spam protection.
- **Legal Digital Contract & E-Signature**: Online contracts with SMS/WhatsApp OTP verification and tamper-proof logs.
- **AI Google Ads Management**: Direct integration for Google Ads conversion tracking and ROI analysis.
- **Quick Message Templates**: Pre-approved WhatsApp and chat templates library for instant response.
- **Multi-Workspace & Branch Management**: Coordinate multiple teams, branches, or brands in isolated workspaces.
- **Real-Time Translation**: Communicate with international clients in 100+ languages with automatic real-time translation across WhatsApp, Instagram, and Telegram.
- **Multilingual UI & Global Support**: 100% Native English and Turkish user interface, documentation, and 24/7 bilingual customer support.
- **Developer REST API & Webhooks**: Comprehensive developer API with granular API key management.
- **Model Context Protocol (MCP) Server**: Official MCP server (`@iricrm/mcp-server`) with 40+ AI tools connecting Claude Desktop, Cursor IDE, and ChatGPT directly to your CRM.
- **Cross-Platform Standalone Apps**: Native PWA standalone applications for Windows, macOS, Android, and iOS.

## Built for All Modern Businesses
- **Sales & Commercial Teams**: Lead tracking, automated follow-ups, VoIP softphone, pipeline management.
- **Agencies & Consultancies**: Client management, communication history, proposal generation.
- **E-Commerce & Retail**: Multi-channel customer support, WhatsApp order updates, cart recovery.
- **Service Providers & B2B**: Contract signing, project communication, automated invoicing.
- **Specialized Industries**: Real estate, health & clinics, logistics, automotive, and more.

## Pricing
- **$20 / user / month**: Full access to all CRM modules and Unified Inbox.
- **15-Day Free Trial**: No credit card required, instant setup in 2 minutes.

## Documentation & Links
- [Homepage](https://iricrm.com)
- [Download App](https://iricrm.com/download)
- [Pricing](https://iricrm.com/pricing)
- [Documentation](https://iricrm.com/documentation)
- [Visual User Guide](https://iricrm.com/guide)
- [Full LLM Context](https://iricrm.com/llms-full.txt)
- [Contact](https://iricrm.com/contact)

### Feature Pages
- [Unified Inbox](https://iricrm.com/features/inbox)
- [Cloud Call Center](https://iricrm.com/features/call-center)
- [Sales Pipeline](https://iricrm.com/features/pipeline)
- [Workspace & Branches](https://iricrm.com/features/workspace)
- [Visual Workflows](https://iricrm.com/features/workflows)
- [Web Form Builder](https://iricrm.com/features/web-form-builder)
- [Sales Reports & ROI](https://iricrm.com/features/sales-reports)
- [Integrations Hub](https://iricrm.com/features/integrations)
- [Real-Time Translation](https://iricrm.com/features/translation-mode)
- [AI Sales Autopilot](https://iricrm.com/features/ai-sales)
- [Auto Lead Distribution](https://iricrm.com/features/lead-distribution)
- [Developer REST API](https://iricrm.com/features/developer-api)
- [Model Context Protocol (MCP)](https://iricrm.com/features/mcp)
- [AI Google Ads Hub](https://iricrm.com/features/google-ads)
- [Quick Templates](https://iricrm.com/features/templates)
- [Digital Contract & Signature](https://iricrm.com/features/digital-contract)
- [WhatClinic Integration](https://iricrm.com/features/whatclinic)
- [Treatment Plan Builder](https://iricrm.com/features/treatment-plan-builder)