E-COMMERCE MESSAGING CRM

All-in-One Messaging CRM for Your E-Commerce Store.

Don't leave abandoned carts to low-open emails. Recover carts via WhatsApp with 98% open rates and automate tracking updates at zero SMS overhead.

Abandoned Cart Recovery Auto Shipping Tracking Shopify & WooCommerce & ikas
Executive Summary & Key Insights

How E-Commerce WhatsApp CRM Slashes Cart Abandonment

E-commerce cart abandonment averages 70%. While recovery emails only achieve 15% open rates, WhatsApp notifications boast 98% opens and 45% click-throughs. iri CRM integrates with Shopify, WooCommerce, and ikas to dispatch automated recovery prompts within 15 minutes, lifting store revenues by up to 35%.

6 Automation Engines Driving E-Commerce Revenue

Replace costly SMS and low-open emails with instant conversational commerce.

Abandoned Cart Recovery

Trigger personalized WhatsApp recovery messages with product pictures and dynamic checkout discount codes within minutes.

Live Shipping Alerts

Send automated shipping confirmations and tracking URLs directly to the buyer's WhatsApp without SMS fees.

24/7 AI Product & Stock Bot

AI syncs with your product catalog to answer sizing, color, and delivery queries instantly.

Shopify, WooCommerce, ikas

Connect your e-commerce store in 2 minutes via API keys to sync products, customers, and order states.

Re-engagement & Upsell

Segment customers by purchase history and dispatch targeted WhatsApp campaigns to maximize Lifetime Value (LTV).

Shared Support Desk

Route returns, exchanges, and order status questions across dedicated customer service reps seamlessly.

S.S.S.

Frequently Asked Questions About E-Commerce CRM

Shopify, WooCommerce, ikas, and any custom platform via our rich REST API & Webhook suite.
When a checkout is dropped, iri CRM dispatches an automated WhatsApp template featuring the cart items and personalized discount triggers.
Yes, order confirmations, dispatch alerts, and tracking links are automatically delivered directly to the buyer's WhatsApp.
Yes. Filter customer segments by purchase recency or order total, and dispatch rich media WhatsApp broadcast campaigns in bulk.
Yes, the AI assistant syncs with your e-commerce product catalog to verify stock levels, sizes, and colors in real time.

Start Your 7-Day Free Trial Today.

Cancel anytime. Join 500+ fast-growing companies scaling their sales with İri CRM.