FOR TRAVEL AGENCIES AND TOUR OPERATORS

Travel Agency CRM: Turn Tour and Hotel Enquiries into Sales Fast.

For tour operators, travel agencies and transfer companies: WhatsApp and Instagram enquiries in one panel, live translation with international guests, quotes in any currency, payment and booking follow-up.

WhatsApp, Instagram, Telegram24/7 AI assistant7 days free, no card
iricrm.com/dashboard
Travel Agency CRM: iri CRM

Sound familiar?

Problem

Peak season rush

Hundreds of price questions at once; late replies lose the booking.

Problem

Languages and time zones

International guests write in other languages and at night.

Problem

No quote tracking

Nobody knows what happened to a quote.

Multilingual inbox

Write to every guest in their language

WhatsApp, Instagram and Telegram messages in one inbox; with live translation your team writes in its language and the guest reads in theirs.

Translation in 100+ languages
24/7 AI assistant
Automatic distribution to sales reps
Write to every guest in their language
Quotes and sales

Follow every quoted enquiry

Enquiry, quote, option, payment: each booking moves through the pipeline, and you see which channel brings sales.

Amounts in EUR, USD, GBP, TRY
Meta and Google ad source tracking
Sales rep performance report
Follow every quoted enquiry
Automatic messages

Remind before the option expires

Workflows send follow-ups after a quote, payment reminders and pre-travel information automatically.

Timed WhatsApp and email
Broadcast campaigns
Contract and payment confirmation
Remind before the option expires
Artificial intelligence

Make AI part of your team

Messages that arrive at night do not wait for morning, and your team stops answering the same questions again and again. The AI gives the first answer, understands the customer and hands over at the right moment.

AI sales assistant

Learns your prices, services and rules; answers on WhatsApp and Instagram 24/7 and suggests appointments.

Human approval mode

If you like, every AI reply waits for your team's approval before it is sent.

Customer intelligence

A summary of every conversation, the customer's intent and how hot the lead is, on their card.

Reply suggestions

Ready replies that fit the conversation, sent with one click.

Live translation

In 100+ languages: customers write in theirs, your team reads and writes in its own.

CRM agent, ChatGPT and Claude

Ask for reports, customer lists and follow-ups in chat; ChatGPT and Claude can connect too.

See the AI sales assistant
WhatsApp
AI assistant on
now
Can I get a price for your Cappadocia tour for 2 people? Is the balloon included?
AI assistant · 4 s
Hello! Our 3-day Cappadocia tour is €390 per person, with hotel, breakfast and transfers. The balloon flight is optional at €180 per person. Which dates do you have in mind, shall we hold an option for you?
Customer intelligence
2 guests · Cappadocia · Balloon asked · Dates pending
SuggestionsConfirm the bookingSend a quoteHand to a coordinator

Everything you need in one panel

Contracts

Package tour contracts signed on the phone.

Payments

Deposits, instalments and collections, with Paraşüt integration.

Call center

Calls from the browser with recording.

Enquiry forms

Enquiries from your tour pages straight into the CRM.

Offices and team

Branches, roles and permissions.

ChatGPT and Claude

Ask your AI assistant for reports (MCP).

FAQ

Frequently Asked Questions

A travel CRM collects tour, hotel and transfer enquiries in one place, distributes them to sales reps and follows quotes and payments. iri CRM is built around WhatsApp and offers live translation with international guests.
iri CRM does not manage bookings or inventory; it manages enquiries, quotes, communication and payments, alongside the booking system you use.
Starter is $40 a month (1 user, 1 WhatsApp line). The AI sales assistant and the cloud call center are in Pro AI ($140 a month). For teams, Scale & Custom: $100 a month base + $20 per user + $20 per WhatsApp line. Yearly billing saves 20%; 7-day free trial without a credit card.
The account opens in minutes and you connect your WhatsApp line through Meta. Existing customer lists can be imported from Excel.

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