TELEGRAM CRM ARCHITECTURE

Transform Telegram Groups & Bots into a Sales Engine.

Never miss high-velocity customer inquiries across Telegram. Aggregate conversations, manage bot workflows, and close sales seamlessly.

Bot & Group Hub Rich Media & PDF Dispatch 24/7 AI Sales Autopilot
Executive Summary & Key Insights

How Telegram CRM Scales B2B Sales Operations

Telegram is a high-velocity channel for global B2B, finance, and tech communities. iri CRM integrates Telegram Bot API to centralize all channel and group inquiries. Dispatch digital PDF catalogs automatically, deploy 24/7 AI agents for technical Q&A, and escalate high-value prospects to human closers, increasing efficiency by 50%.

6 Modules Supercharging Telegram Operations

Structure conversations and automate conversions from direct Telegram interactions.

Bot & Group Hub

Aggregate direct chats and authorized group threads into one streamlined shared workspace.

24/7 AI Sales & Support Bot

Answers inquiries in real time, distributes product catalogs, and escalates qualified leads to human reps.

Automated PDF & File Dispatch

Send quotes, invoices, and digital contract agreements instantly to your clients over Telegram.

B2B Kanban Deal Pipeline

Track Telegram leads across customized deal stages with revenue forecasting and conversion tracking.

REST API & Webhook Suite

Sync Telegram customer events bidirectionally with your existing ERP, payment gateways, and custom apps.

Multi-Bot Workspace

Consolidate regional and multi-brand Telegram bot endpoints within a single structured workspace.

S.S.S.

Frequently Asked Questions About Telegram CRM

Simply paste your Bot Token generated from BotFather into the iri CRM settings panel to enable two-way sync in seconds.
Yes, both one-on-one direct customer messages and authorized Telegram group inquiries are routed to your unified inbox.
Yes, the AI assistant automatically dispatches brochures, pricing sheets, and media files directly in the chat upon customer request.
Yes, you can register multiple Telegram bots representing different regional branches or brands inside one workspace.
Every Telegram user is mapped to a dedicated CRM contact card and tracked through visual Kanban deal stages from lead to closed won.

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