Establish a professional call center globally via Twilio, and locally through Netgsm and Bulutfon integrations. Manage call recordings, smart IVR menus, and live queues in a single tab.
Trigger calls instantly by clicking phone numbers inside customer cards. Call directly from your browser with high-definition audio quality, with no hardware or external software required.
Set up interactive voice response directories ('Press 1 for Sales, 2 for Support') and automatically route incoming calls to available agents' browsers or mobile phones.
Every call is automatically recorded and securely stored under the customer's card within seconds. Easily audit who spoke to whom and review conversational logs anytime.
The İri CRM Cloud PBX module integrates Twilio telephony globally, alongside Netgsm and Bulutfon locally. Dial clients directly from your standard browser window without any external hardware or complex office phone configurations.
Click any telephone number inside client cards to launch high-fidelity secure calls instantly, saving agents manual typing delays.
Every inbound and outbound call automatically renders as a high-definition recording and links directly under the prospect's CRM history panel.
Configure audio responders and direct dial flows to filter clients by departments and route call queues perfectly to active representatives.
Accept incoming calls immediately via interactive browser cards, revealing complete prospect identities before pick-up.
Pen notes directly in the dial widget during call durations, and configure subsequent follow-up tasks upon completion.
Track monthly calls, average conversation duration, and abandoned rates per agent via live graphical reports.
Digitalize your corporate telephony infrastructure in minutes for uninterrupted client communications.
Insert API credentials for Twilio, Netgsm, or Bulutfon to instantly activate your corporate phone numbers.
Upload your custom greeting audio, configure directory routes, and specify office hours visually in the dashboard.
Initiate calls from the browser, write log notes during or after calls, and access full call audio records at any time.
Cancel anytime. Join 500+ fast-growing companies scaling their sales with İri CRM.
