CRM FOR HEALTH TOURISM

Health Tourism CRM: Follow International Patients from First Message to Treatment.

Answer patient enquiries from abroad without a language barrier. Live translation, quotes in the patient's currency, a 3D treatment video in their language and tracking from ad to sale, all in one CRM.

WhatsApp, Instagram, Telegram24/7 AI assistant7 days free, no card
iricrm.com/dashboard
Health Tourism CRM: iri CRM

Sound familiar?

Problem

Language barrier

Messages arrive in English, German and French; every language needs its own staff.

Problem

Time zones

The patient writes from Europe at night and has gone to another clinic by morning.

Problem

Blind ad spend

Nobody knows which ad actually turned into a treatment.

Live translation

Write to every patient in your own language

Incoming messages are translated for your team and your reply into the patient's language. The AI assistant answers in the patient's language too, so night-time enquiries do not wait for morning.

Translation in 100+ languages on WhatsApp, Instagram and Telegram
24/7 AI assistant in the patient's language
Fair automatic distribution among coordinators
Write to every patient in your own language
3D plan and video

A 3D treatment video in the patient's language

Build the treatment plan on a 3D mouth and download it as an mp4 in English, French, German, Polish or Turkish to send on WhatsApp. The patient can also open the 3D plan on their phone.

Quotes in the patient's currency: EUR, GBP, USD, TRY
See how often the patient opened the link
PDF proposal with a 3D page and your logo
See the 3D treatment plan
A 3D treatment video in the patient's language
Ads and sales

See which ad turns into treatment

Every patient from Meta and Google ads is recorded with the ad they came from, followed stage by stage in the pipeline, and the paid treatment is tied back to its source.

Meta Lead Ads and Google Ads integration
Revenue and conversion per source
Follow-up reminders and automatic messages
See which ad turns into treatment
Artificial intelligence

Make AI part of your team

Messages that arrive at night do not wait for morning, and your team stops answering the same questions again and again. The AI gives the first answer, understands the customer and hands over at the right moment.

AI sales assistant

Learns your prices, services and rules; answers on WhatsApp and Instagram 24/7 and suggests appointments.

Human approval mode

If you like, every AI reply waits for your team's approval before it is sent.

Customer intelligence

A summary of every conversation, the customer's intent and how hot the lead is, on their card.

Reply suggestions

Ready replies that fit the conversation, sent with one click.

Live translation

In 100+ languages: customers write in theirs, your team reads and writes in its own.

CRM agent, ChatGPT and Claude

Ask for reports, customer lists and follow-ups in chat; ChatGPT and Claude can connect too.

See the AI sales assistant
WhatsApp
AI assistant on
now
Hallo, ich interessiere mich für Zahnimplantate in der Türkei. Was kostet das inklusive Hotel?
AI assistant · 4 s
Hallo! Ein Implant mit Zirkonkrone kostet €750. Für Patienten aus dem Ausland bieten wir Pakete mit Hotel und Flughafentransfer an. Senden Sie uns ein Röntgenbild, dann erhalten Sie Ihren 3D-Behandlungsplan auf Deutsch.
Customer intelligence
Germany · Implant + hotel package · Answered in German · Waiting for a quote
SuggestionsConfirm the bookingSend a quoteHand to a coordinator

Everything you need in one panel

Appointments and reminders

Calendar, appointments and automatic reminder messages.

Consent forms

International patients sign on their phone with a verification code.

Payments in any currency

Deposits, instalments and collections, with Paraşüt integration.

ChatGPT and Claude

Ask your AI assistant for reports and patient lists (MCP).

Branches and team

Separate workspaces and permissions for offices, clinics and partners.

Broadcasts and email

Campaign, information and feedback messages, automated.

FAQ

Frequently Asked Questions

A health tourism CRM manages international patient enquiries, multilingual conversations, quotes, appointments, payments and ad performance in one system. iri CRM brings these together in one panel built around WhatsApp and Instagram.
Yes. With live translation the coordinator writes in their language and the patient reads it in theirs; the patient's messages are shown translated too. The AI assistant can also answer in the patient's language.
The 3D treatment video can be made in English, French, German, Polish and Turkish. Treatment names from your catalogue are translated automatically.
Starter is $40 a month (1 user, 1 WhatsApp line). The AI sales assistant and the cloud call center are in Pro AI ($140 a month). For teams, Scale & Custom: $100 a month base + $20 per user + $20 per WhatsApp line. Yearly billing saves 20%; 7-day free trial without a credit card.
The account opens in minutes and you connect your WhatsApp line through Meta. Existing customer lists can be imported from Excel.

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