iri CRM is an all-in-one business growth platform that unites WhatsApp Business API, Instagram DM, VoIP Softphone, 24/7 AI Sales Autopilots, and Model Context Protocol (MCP) into a single, high-speed workspace.
No. You can start your full 7-day trial immediately without providing any credit card or payment details.
iri CRM is instant cloud software. You can migrate contacts and deal history via Excel/CSV imports in minutes. Our onboarding team provides complimentary migration assistance.
It is tailored for medical tourism, dental/aesthetic clinics, real estate agencies, law firms, e-commerce brands, B2B sales teams, and agencies communicating via WhatsApp and Instagram.
Yes! You can connect your existing business number via official Meta Cloud API in minutes, ensuring zero ban risk and high-throughput messaging.
Yes. You can connect and manage multiple WhatsApp numbers (Sales, Support, Clinic branches) inside a unified multi-line inbox with department-based routing.
Absolutely. All inbound messages across WhatsApp, Instagram DMs, Telegram, and Facebook Messenger stream into one centralized omnichannel workspace.
Yes. Unlimited agents can manage conversations on the same number concurrently with agent attribution, assignment tags, and private team internal notes.
Trained on your custom product PDFs, service sheets, and pricing rules, the AI responds in 2-3 seconds, answers questions naturally, handles objections, and schedules meetings.
No. Strict semantic grounding protocols prevent hallucinations. If a customer asks a question outside your uploaded materials, the AI gracefully escalates to a human representative.
Yes. The moment a human representative sends a message in that thread, the AI automatically pauses and hands over full control.
New incoming leads from forms, ads, or chats are instantly and sequentially routed among available agents according to language expertise, schedule, or round-robin rules.
No. Powered by WebRTC, agents can place and receive calls directly inside any web browser or mobile app using standard headsets.
Yes. Incoming and outgoing calls can be recorded automatically and attached to the contact's CRM timeline for instant playback and quality assurance.
Yes. You can provision local geographic, toll-free, and international virtual numbers from over 80+ countries directly into your call center.
MCP is the open AI standard by Anthropic. Add https://iricrm.com/api/mcp as a custom connector in Claude, sign in to iri CRM and choose the permissions; your AI then has 44 tools to manage leads, send messages, edit workflows and analyze data. No API key is needed.
Yes. We offer fully documented REST API endpoints and real-time Webhook subscriptions for seamless integration with custom websites, Zapier, or internal databases.
GCLID click tokens are automatically tracked with new inquiries. When a deal is won, revenue values are sent back to your Google Ads panel to train bidding algorithms.
Fully transparent: three plans, and yearly billing saves 20%. STARTER ($40/mo): 1 user and 1 official WhatsApp Business line; shared inbox for WhatsApp, Instagram and Telegram; Kanban sales pipeline and customer CRM; web form builder and basic automations; visual treatment/quote plan with PDF export; Google Ads AI and Meta ad conversion tracking; 24/7 email and chat support. PRO AI ($140/mo): everything in Starter + a 24/7 AI sales agent (greets in 100+ languages, closes sales and books appointments); web cloud call center (calls from the browser, recording and transcripts); visual workflows and bot builder; digital e-signature contracts and consent forms; priority live support and onboarding. SCALE & CUSTOM ($100/mo base + $20 per user + $20 per WhatsApp line): everything in Pro AI + as many users and WhatsApp lines as you need; advanced team roles and staff activity tracking; developer REST API and webhooks; MCP integration for ChatGPT and Claude; a dedicated account manager and free data migration. Meta's WhatsApp message fees are billed by Meta directly; iri CRM takes no commission on messages. Try it free for 7 days without a credit card; no hidden fees or setup costs.
Yes. Signed contracts include cryptographic SHA-256 audit trails, IP logs, and timestamps compliant with ESIGN, UETA, and eIDAS electronic signature frameworks.
All data is encrypted in transit and at rest using AES-256. Fully GDPR & KVKK compliant with automated daily backups and zero third-party data sharing.
Yes! Choosing annual billing applies an instant 20% discount across your base platform fee and team add-ons.
Still have questions?
Our product specialists are available 24/7 on WhatsApp and Live Chat to assist with your specific questions and live demos.