FOLLOW-UPS · TASKS · REMINDERS

Follow-up Reminders: No Customer Who Asked for a Price Is Forgotten.

A follow-up task is created automatically for every new lead or stage change. The task board shows overdue, today's and upcoming follow-ups; write on WhatsApp in one click or snooze when needed.

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Follow-ups and Task Reminders: iri CRM
Automatic rules

Nobody opens follow-up tasks by hand

Set a rule: when a new lead arrives or reaches a stage, a follow-up task is created after the days, hours or minutes you choose, with a suggested message if you like.

New lead and stage change triggers
Delay in days, hours, minutes
Suggested message template
Nobody opens follow-up tasks by hand
Task board

See who to call today

Tasks sit in overdue, today, tomorrow and this week columns. Your tasks or the team's, filtered by source.

Overdue, today, upcoming
My tasks / team tasks
Source filter
See who to call today
One-click action

From the task straight to the customer

Open the WhatsApp chat or the customer card from the task in one click. Complete the task or snooze it by an hour, a day and more.

From the task to WhatsApp
Quick snooze options
Task history
From the task straight to the customer

Everything you need in one panel

Appointment calendar

Appointments and tasks in the same calendar.

AI

The AI suggests the follow-up message; the CRM agent creates tasks.

Assignment

Tasks are assigned to reps; everyone sees their own list.

Workflows

Follow-up sequences fully automated with workflows.

Notifications

Alerts in the panel and on the phone when a task is due.

Notes and history

Every follow-up in the customer card's history.

FAQ

Frequently Asked Questions

You define a follow-up rule: when a new lead arrives or reaches a stage, a task is created after the delay you choose and assigned to the person responsible.
Yes, with quick options such as +1 hour, +3 hours, tomorrow or +3 days, or a date and time you choose.
When a task is due you get a notification in the panel and in the iri CRM mobile app; overdue tasks are listed on the board.
Starter is $40 a month (1 user, 1 WhatsApp line). The AI sales assistant and the cloud call center are in Pro AI ($140 a month). For teams, Scale & Custom: $100 a month base + $20 per user + $20 per WhatsApp line. Yearly billing saves 20%; 7-day free trial without a credit card.
The account opens in minutes and you connect your WhatsApp line through Meta. Existing customer lists can be imported from Excel.

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