98% of your customers are on WhatsApp. Centralize conversations in a single Shared Inbox, distribute to unlimited agents, and close deals 24/7 with AI.
WhatsApp integrated CRM platforms centralize business communications to boost sales conversion rates by an average of 35%. Through WhatsApp Business API, iri CRM unifies all chats into a Shared Inbox, enabling multi-agent simultaneous handling on a single number. With automated greetings, lead tagging, and AI chatbots, standard queries resolve in seconds.
More than just messaging: manage your entire deal pipeline, agent KPIs, and automated workflows on one unified canvas.
Multiple reps respond from one corporate number simultaneously. View live typers, leave internal private notes, and transfer active chats seamlessly.
Captures after-hours leads 24/7. Answers product specs, shares pricing PDFs, books meetings, and hands off to human reps without delay.
Distributes inbound WhatsApp prospects fairly across active sales agents. Enforces response SLAs and prevents lead hoarding.
Broadcast approved rich-media templates with personalized tags and interactive CTA buttons to thousands of clients at scale.
Drag-and-drop WhatsApp conversations across custom sales stages to monitor deal values and forecasted monthly revenue.
Place voice calls directly from WhatsApp chat windows. Record calls, transcribe speech, and manage 80+ country DIDs.
Select the optimal connectivity mode suited to your team size and velocity.
| Capability | WhatsApp QR Lite | Resmi Meta Cloud API |
|---|---|---|
| Setup Time | 10 Seconds (QR Scan) | 5 Minutes (Meta Portal) |
| Multi-Agent Support | Unlimited Concurrent Agents | Unlimited Concurrent Agents |
| 24/7 AI Sales Autopilot | ||
| Bulk Template Broadcasts | Direct Flows | Official Meta Templates |
| Verified Green Badge |
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